CRM that drives action
Service requests, client acceptance, delivery tracking, and post-service monitoring live in the same operational timeline.
CRMTqoia is built on a modern stack, and a cleaner data model built for CRM, invoicing, accounting, and reporting in one connected flow. The result is a sharper platform for service businesses that need operational control, auditability, and digital-reporting readiness without stitching five systems together.
Tqoia is designed for businesses that do not want CRM, billing, accounting, and reporting to drift apart. The platform ties requests, service work, invoices, payments, and oversight into one continuous system of record.
Service requests, client acceptance, delivery tracking, and post-service monitoring live in the same operational timeline.
CRMInvoices are not isolated documents. They are generated from actual service activity and feed downstream accounting events.
InvoicingRevenue, debtor, and bank movements connect back to the originating workflow, not just to a ledger line with missing history.
AccountingExpected payments can be screened against bank activity so the system helps move from cash movement to validated settlement.
BankingManagement, auditors, external reviewers, and authorities all need traceable output. Tqoia is being shaped around that requirement.
ReportingTqoia is designed to support legal, ASP, property, service, accounting, holding, debt, and startup-style workflows without forcing a disconnected toolchain.
Multi-domainTqoia is being shaped to cover the operational and compliance-heavy areas that businesses usually spread across disconnected systems.
Run client workflows, internal processes, service tasks, projects, and operational follow-up in one place.
OperationsManage the full company's corporate registrar, including appointing or resigning directors, secretaries, signatories, share issues, share transfers, and trust-related records.
RegistrarBuild organisation and ownership structure charts with historical trails, so changes over time remain visible and reviewable.
StructuresControl invoices, accounting entries, management accounts, VAT returns, payrolls, and debtor settlement states.
FinanceRun full customer due diligence and enhanced due diligence procedures with explainable risk scoring, UBO capture, sanctions and PEP screening, periodic reviews, auditable decisions, and SAR filing — all in one traceable workflow.
KYC / AML / DDMonitor transactions with AML and DAC6-aware flagging so suspicious or reportable activity can be surfaced, investigated, and formally reported faster.
AML / DAC6Keep GDPR compliance procedures tied to the operational record, including controlled data handling, documentation, and accountability trails.
GDPRKeep business documents, compliance evidence, and working records aligned with the cases, entities, and workflows they belong to.
DocumentsTrack loans, asset-management records, incorporation procedures, and corporate register changes without scattering data across spreadsheets.
AssetsProvide traceable output for internal teams, external advisers, auditors, regulators, and reporting stakeholders.
OversightRun multi-level projects with processes, nested tasks, planned vs actual dates, progress, and milestones so operational delivery stays measurable against commitments.
ProjectsRun payroll, generate payslips, and post the matching accounting entries without leaving the platform or re-keying numbers into a separate tool.
PayrollCapture dated business events across entities, with amounts and counterparties, so operational history is available as structured data, not as loose notes.
EventsRecord trips per entity with departure and arrival countries, so non-resident day counts, travel compliance, and residency assertions rest on captured evidence.
TravelEvery monetary field carries the transaction amount plus USD and EUR equivalents at the correct rate, so reporting in any base currency does not require retrospective recalculation.
Multi-currencyTqoia includes an agent platform so external AI workflows can read, propose, and write into the system under strict control. Agents act with scoped credentials, leave a full execution trail, and can be paused for human approval before anything sensitive is committed.
External agents authenticate with scoped API keys, call both an HTTP API and an MCP endpoint, and can trigger the same workflows humans use, while the platform tracks every execution, step, confidence score, and affected record.
Connections declare which actions may run autonomously, such as issuing invoices, creating entities, posting journal entries, or sending email. Anything outside that scope halts for a human approval with a recorded decision and comment.
Agents can schedule follow-up jobs that the platform dispatches at the right moment, with retry, idempotency, and per-tenant isolation, so multi-step automations run reliably without an external scheduler.
Files dropped through agent endpoints are hashed, stored, and linked to the execution that consumed them, so AI-driven document processing keeps a verifiable chain from the original file to the posted business record.
Dedicated importers cover bank statements, partner and invoice ledgers, journal entries, and generic resources, so large historical datasets can be staged, validated, and committed transactionally instead of entered by hand.
A background scheduler refreshes daily exchange rates on every workday so USD and EUR equivalents on new transactions stay aligned with the most recent official reference, without manual upkeep.
Operational platforms fail when the conversation about a record lives outside the record. Tqoia keeps discussion, delivery, and oversight attached to the underlying data so every user is looking at the same version of reality.
Every entity, invoice, bank transaction, journal entry, task, project, document, and event supports threaded discussions with replies and soft delete, so context travels with the record.
DiscussionsDefine manual, one-time, annual, or event-driven notifications, with per-recipient delivery across in-app, email, and Telegram, plus read tracking for audit purposes.
NotificationsUsers link their Telegram account with a one-time code and can receive login alerts, scheduled reminders, and operational notifications where they actually read them.
TelegramEach user pins the pages, searches, and workflows they use most often, so daily work starts from a personalised dashboard instead of navigating through the full menu.
DashboardsEvery listing supports multi-row selection for batch updates, deletions, JSON export, and Excel export, so operational data can be reviewed, edited, or extracted at scale.
Bulk opsAdministrators have a controlled raw editor that exposes every column of any registered table, so rare corrections happen inside the platform with an audit trail, not through direct SQL.
AdminEach client firm runs on its own database behind its own subdomain, with a master-tenant control plane for provisioning, lifecycle, subscription state, and stats.
Multi-tenantAdmin, SuperUser, Manager, Regular, and Limited roles combine with CSRF-protected forms, session auth, rate limiting, and a registration honeypot to keep the platform controlled.
SecurityA universal record-to-record link table connects any two records across the system with an optional role, so unusual relationships do not require ad-hoc schema changes.
RelationshipsTqoia is not positioned as a static bookkeeping tool. It is being shaped as the control layer that prepares the business for structured exchange, stronger traceability, and faster regulatory response.
Design decisions are being aligned with the move toward VAT in the Digital Age, including traceable invoice events and cleaner transaction lifecycles.
Requests, approvals, service execution, invoicing, payment events, and reporting outputs are connected so digital submissions are backed by source activity.
Tqoia is being framed to support businesses that invoice across the EU and need clearer VAT, debtor, payment, and reporting visibility end to end.
The point is not to store documents in separate modules. The point is to carry one business event through operations, finance, settlement, and oversight without losing context.
Pricing scales with the number of companies managed in the platform, keeping smaller setups accessible while staying practical for large multi-entity operations.
Tqoia includes an accounting module designed for daily bookkeeping, management review, and formal reporting. Financial output can be generated for any selected date range, so teams are not locked into month-end-only views.
Generate SOFP, SOPL, Trial Balance, General Ledger, Journal, T-Accounts, VAT Analysis, Fixed Assets Registrar, P&L Analysis, Budget Analysis, Monthly Matrix, and Management Accounts for any selected reporting period.
Most journal entries can be autogenerated from sales invoices, bank statements, payslips, and incoming documents, reducing manual posting effort while keeping the accounting trail tied to the source transaction.
Tqoia's document module is designed to do more than store files. Drag a document into the system and the platform can OCR it, recognise key fields and business context, and connect the document to the parties involved instead of leaving it as an isolated attachment.
Drag a file to Tqoia and the system can OCR the document, recognise relevant fields, identify its context, and prepare it for downstream operational, accounting, or compliance use.
The document module is intended to attach all related parties to the document, helping teams connect files with clients, companies, counterparties, and the workflows those documents belong to.
Tqoia includes a full customer due diligence platform designed for law firms, CSPs, ASPs, financial intermediaries, and any regulated business that must demonstrate a structured, auditable approach to knowing its clients, assessing risk, and responding to compliance events.
Each KYC case carries a risk score built from six weighted categories: customer profile, ownership structure, geography, product and service exposure, delivery channel, and live screening results. The engine produces an inherent score, applies mitigation credits, and outputs a residual score with an automatic tier assignment — Low, Medium, High, or Prohibited. Every factor and weight is stored and auditable.
Run sanctions, PEP, and adverse media screening against any entity linked to a case. Each run stores the full provider payload, confidence score, and match details. Matches are resolved individually with notes and a recorded actor. Confirmed sanctions matches trigger an automatic hard-stop that locks the risk tier at Prohibited and escalates the case status.
Capture ultimate beneficial owners and intermediate holding entities using linked ownership records, each with a percentage, role, effective date, and UBO flag. Ownership chains can span multiple levels so structures involving trusts, nominees, and intermediate companies remain fully traceable inside the platform.
Cases move through five lifecycle stages: Onboarding, Enhanced Due Diligence, Periodic Review, Trigger Review, and Exit. Eleven status states track exactly where a case sits — open, information requested, under review, escalated, approved, conditionally approved, rejected, suspended, closed, exited, or prohibited. Every status change carries a timestamp and actor.
Schedule periodic reviews directly on a case with due dates, assigned reviewers, and a structured findings log. Completing a review can automatically trigger a risk recalculation so the case tier reflects the most recent information. Review history and findings are retained on the case permanently.
Record formal decisions — Approve, Approve with Conditions, Reject, Suspend, Exit, or File SAR — with rationale and an actor signature. Every decision supersedes rather than overwrites, so the complete decision history is available for audit. Suspicious Activity Reports can be filed directly against a case with reference numbers and confirmation dates.
Every case receives a sequential reference in the format KYC-YYMM-NNNN, providing a stable identifier for correspondence, file references, and regulatory submissions.
ReferenceOnboarding, Enhanced Due Diligence, Periodic Review, Trigger Review, and Exit — each case type drives its own default requirement checklist and expected document set.
Case TypesIndividual, Corporate, Trust, Partnership, Foundation, Fund, Government Entity, and Non-Profit Organisation — each influencing the default risk score and requirement set for that case.
Customer TypesEach case carries a checklist of required items — identity documents, source of funds, source of wealth, and more — with individual status tracking and a due date per requirement.
ChecklistsLog trigger events against any case — large transactions, adverse news, change in ownership, change in business — with a severity score and investigation notes attached directly to the record.
MonitoringCompliance officers can override the calculated risk tier on any assessment with a documented justification. All prior assessments are versioned and permanently visible on the case.
OverrideTqoia is not limited to greenfield adoption. We can help businesses move existing data into the platform and extend the product with workflows that match their real operating model.
We can import data from other applications, online platforms, databases, Excel files, accounting programs, and similar sources. Import and migration work is offered at a negotiated cost depending on data volume, source quality, mapping complexity, and validation effort.
Our development team is ready to deliver custom features, business-specific modules, and workflow adjustments required by the client. New functionality can be developed at a reasonable cost based on scope, complexity, and integration requirements.
Tqoia is being built as a modern operating layer for businesses that need one application spanning CRM, ERP-style operations, invoicing, accounting, documents, and reporting, with a stronger focus on readiness for ViDA Compliance, Digital Reporting, and Intra-EU B2B operations.